See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.
Our sales team will be happy to assist with any queries you have about our buy online process. Contact us today by phone or email.
We take payments through a secure gateway, which uses encryption software to protect your card details. That means all transactions are completely safe and your data isn’t stored by us.
Our sales team will be happy to help you amend your delivery or collection date. Please let them know as soon as possible if you’d like to make a change.
Our sales team can help with all finance queries, including obtaining your settlement figure.
For any questions regarding your car finance, chat to our sale team, who are fully trained to assist.
If you’d like to use your existing vehicle as part or all of the deposit for your new car, you can do so. If there’s outstanding finance, however, this will need to be settled first and the remaining amount can be used towards your purchase.
If the value of your part exchange is higher than the value of your purchase, we’ll refund the difference when you’ve taken delivery of your new vehicle. However, if there’s outstanding finance, this will need to be settled before the refund is made.
Online valuations are based only on age and mileage, and may change following an inspection at our dealership. Once this is made, the quote is guaranteed.
You may remove a part exchange from your order at any time, as long as it’s before the vehicle handover. Please note, if the part exchange was being used towards a deposit, your quotation will be adjusted.
We’re happy to accept two vehicles in part exchange, as long as both vehicles are owned by you, or you have permission from the owner to trade them in.