From 24/7/20 it will be mandatory for you to wear a face mask when entering our dealerships and this will apply to sales, service, and parts customers.
The wearing of face masks is designed to offer protection to the wearer and all those around them, so face coverings are now mandatory in dealership showrooms.
We have from 1 June operated a safe working environment which means that all our employees follow Covid-19 practices to reduce proximity and duration of contact. Businesses generally are already subject to legal obligations to protect their staff under existing employment law. Our staff are separated by perspex screens and our front-facing team do not need to wear a face covering when they are behind a screen talking to a customer. Once they move away from the screen, and are involved in a customer handover for example, they will be required to wear a face covering.
If a customer refuses to wear a face covering (and has no proof of exemption) we reserve the right to refuse entry to our showroom, service or parts departments.
Face coverings should cover the nose and mouth and fit securely against the side of the face. Washing your hands before you touch the mask and put it on is essential and the mask should remain on – it shouldn’t be dangling from one ear or pushed down on to the neck, for example. You should also wash your hands before taking the mask off and after you’ve removed it. Face masks can be ordered from a large number of high street names and online marketplaces.
You may also buy a face mask at the dealership.
Thank you for your co-operation as it means we can continue to serve you safely.