Up to 10 years (100,000 miles)
Every new and used Toyota is eligible to be covered by up to 10 years manufacturer warranty through Toyota Relax. This is provided through an initial 3 years manufacturer warranty from the vehicle’s registration date that can be extended with regular servicing at a Toyota dealer. 12 months warranty is included with every Toyota Service, up to 100,000 miles or 10 years, whichever comes first, giving you a chance to relax in the knowledge that you and your vehicle are in safe hands. Terms and conditions apply.
The service-activated warranty can continue until the vehicle reaches 10 years or has covered 100,000 miles. All Toyota models qualify as long the age and mileage criteria are met, including passenger cars and light commercial vans and pick-ups.
They do not have to have been purchased from a Toyota centre – second, third, and even fourth-hand vehicles traded privately or from other outlets are eligible. Adding a manufacturer warranty will also add to the appeal of a vehicle on the pre-owned market.
The protection also applies to every type of powertrain, from market-leading hybrids and conventional petrol and diesel models to advanced new battery electric vehicles, such as the new Proace Electric van, and the Mirai hydrogen fuel cell car.
There are no complex clauses, exclusions, or caveats: the new programme is designed to be simple, comprehensive, and easy for the customer to understand and benefit from, true to Toyota’s customer-first approach to business.
There are no forms to sign to obtain the warranty cover and the customer does not have to keep or present any policy documents should they need to make a claim. The warranty status of their vehicle is recorded in the details of their vehicle held by the Toyota network and is noted on the service invoice raised by Bentleys Toyota.
The unprecedented length and scope of the warranty are founded on the world-famous quality, durability, and reliability (QDR) of Toyota vehicles, renowned and respected for delivering year after year of trouble-free motoring.
How Toyota Relax works
Toyota Relax goes significantly beyond the well-established concept of a new or used vehicle warranty to give cover that can extend for up to 10 years or 100,000 miles of driving.
All new Toyota vehicles will be sold with a three-year/60,000-mile manufacturer’s warranty as standard. At the same time, Toyota Relax will be made available to all Toyota owners, when they have their vehicle serviced at Bentleys Toyota.
There are no complex formalities, the Relax warranty is automatically activated on the completion of a scheduled full or interim vehicle service. By keeping to their vehicle’s service schedule, customers can extend their Relax warranty by an extra 12 months/10,000 miles, year after year, until the 10-year/100,000-mile limit is reached.
It’s a comprehensive programme that applies to all Toyota passenger cars, Toyota Professional light commercial vans, and pick-ups, and the latest Toyota GR performance models. Likewise, there are no exclusions where different powertrains are concerned. Eligible vehicles range from cars just completing the period of their new vehicle warranty to high-mileage models that have passed through multiple ownerships and have no prior Toyota service history.
The benefits to the customer include increasing the value of their vehicle when they come to sell or exchange it – its value will be enhanced by the presence of a manufacturer warranty,
The Relax warranty covers the same parts and labour as the three-year manufacturer’s warranty provided on new Toyota vehicles and the one-year manufacturer warranty that’s standard with approved used vehicles. It does not include wear and tear items, bodywork, paint, interior trims, and maintenance parts. A vehicle health check is part of the service package, which includes all mechanical and electronic parts, which helps potential problems to be detected at an early stage. Any existing defects present at the time of service are excluded from the warranty.
In addition to the Relax warranty, servicing at Bentleys Toyota provides other significant benefits to customers. Work is carried out by qualified Toyota technicians, using Toyota-approved parts to ensure optimum performance. Workshop teams are fully equipped and trained to work on all the technologies featured in Toyota vehicles, including electrified powertrains and advanced handling and safety systems. Pricing is transparent with a service menu price guarantee for the scheduled servicing requirements for each model.
Toyota’s customer-focused approach includes an online service booking facility. We will also make servicing as convenient as possible, with collection and delivery, courtesy cars, and while-you-wait servicing options.
In addition to the manufacturer warranty, your Toyota Hybrid battery can benefit from up to 15 years of warranty in total. With every service at a Toyota dealer, the warranty is extended for a further 12 months, up to the 15th year of registration.
Toyota vehicles (excluding Hilux) are covered by a 12 year unlimited mileage warranty on the metal body panels, protecting against rust perforation caused by a manufacturing fault. This warranty stays with the vehicle and transfers to any new owner.
Every Toyota vehicle’s paintwork is protected from surface rust by a 3 year unlimited mileage warranty.